Asante 10Base2 Installation Guide Page 45

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  • TROUBLESHOOTING
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Asking
for
Assistance
If
you're
having
trouble
or
if
a
test
has
failed repeatedly, call
your
net-
work
administrator
or
Asante Technical Support. Please
write
down
the
information
in
the
following
table
before
you
call:
Information
To
obtain,
select
Apple
system software
and AppleTalk version
Get
System
Information
in
Troubleshooter
File
menu
Ethernet interface
configuration
Get
Adapter
Info
in
the
Troubleshooter
File
menu
EtherTalk software version
Get
Info
in
the
Trouble-
of
modules
installed
from
shooter
File menu
Asante Installer diskette
LEDs on adapter
To
contact
Asante Technical
Support
for help:·
Telephone
Fax
Applelink
Internet
(800) 622-7464
(408) 435-0706
(408) 432-6018
ASANTE.TECH
Technical
Support
Hours
6:00
AM
to
5:00
PM
Pacific Standard Time, Monday - Friday
TroubleShooter
Diagnostic Software
3-11
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